What's the estimated delivery time?
Most orders within the US are delivered within 3 business days. However, you can expect to receive your order within a maximum of 7 business days, which includes both processing and delivery time.

Do you ship internationally?
Yes, we provide free shipping to most countries around the globe! The delivery time varies by location, typically taking up to 14 business days.

How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can enter this number on the carrier's website (e.g., USPS, FedEx, UPS).

What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging.

What payment methods do you accept?
We accept all major credit cards, and soon PayPal.

Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals.

How do I apply a discount code?
Enter the discount code at checkout to apply the promotion to your order.

How can I contact customer service?
You can contact our customer service team via email 24/7 at info@velosya.com.
You can also reach us by phone at +1 (505) 546-4025 during our working hours (Monday-Friday, 9:00 AM - 5:00 PM PST).